Privacy Policy

The following privacy notice outlines how OLMO Nail Studio Ltd collects, uses, protects and transfers your personal data. Please read this Privacy Policy carefully and check it occasionally as it could change. If you have any questions or concerns with the following Privacy Policy, please don’t hesitate to get in touch.

The information we collect:

  • Name

  • Email address

  • Date of birth

  • Phone number

  • Health information

How we get this information and why we have it:

This information is collected when you provide it to us through our Squarespace Scheduling/Acquity booking software on our website, over the phone, by email, social media or any other means by which you provide it to us - all information is stored using the Squarespace Scheduling/Acquity booking software.

Squarespace Scheduling/Acquity booking software act as a data processor on behalf of OLMO Nail Studio Ltd and have access to personal information only in cases that customer support or troubleshooting is required; they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.

What we use this information for:

  • Collect personal data that is required to sell a product and/or service.

  • Engage in communication with you including confirmation and reminders of appointments, and requests to cancel or change bookings.

  • Collect health information to deliver the services appropriately, and potentially highlight areas that products and services may cause issues to clients health.

  • Ensure a safe service and provide industry standard advice.

  • Share relevant offers, promotions and information with you.

  • Hold personal data that is required by law or to respond to legal process.

  • Hold for insurance purpose.

  • Store client records.

OLMO Nail Studio Ltd will never sell or rent your personal data to any third-party and take your privacy extremely seriously. Any sharing of data and/or marketing activities are only carried out with your consent, which you are free to withdraw at any time.

How we store your personal information:

Your information is securely stored using Squarespace Scheduling/Acquity booking software. This also includes appointment management, communications and marketing. OLMO Nail Studio Ltd retains access to this data for as long as necessary to provide you with our services as a client. We will retain the minimum required data until you notify us that you no longer wish to receive such information.

As detailed in this privacy policy, we process your personal data to comply with legal and statutory obligations and in the performance of a service. You can always choose not to provide your personal information, however, it will means we are unable to provide certain products, services and treatments in these instances.

Your connection to Squarespace Scheduling/Acquity booking software uses a HTTP Secure communication protocol and TLS security. 

This means all information passed through this system is encrypted during data input and transfer to the cloud.

Your data protection rights

Under data protection law, you have rights including:

Your right of access

You have the right to ask us for copies of your personal information.

Your right to rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing

You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the following details if you wish to make a request.

How to make a request and/or complaint:

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Emma Matheson (Data Protection Officer/UK-GDPR Owner)
hello@olmonailstudio.com
+44 (0)7944 738683
4 Lyoncross
Bonnybridge
FK4 1UG

You can also complain to the ICO if you are unhappy with how we have used your data.        

Information Commissioner’s Office
https://www.ico.org.uk
+44 0303 123 1113
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF